I called up a web hosting service to have them refresh the site at their end. My index page wasn't being seen. It took a about 4 minutes and things were fine. I got a customer survey call back.
I called up an insurance company to ask them to send another bill, one that I tend to lose in the house. I got the bill two days later. I got a customer survey one day later.
I got an oil change done on the car. I got a call back with a customer survey.
I get a paper or automated survey after almost every doctor's visit these days, no matter how routine.
It took 7 days, three visits including two times of adjusting the phone line so it wasn't too low and many phone calls to get our land line and DSL moved and functioning at a different address this last spring. I got a call back with an automated customer survey after every call and visit. Some of these came through while I was on hold trying to get to Verizon to find out what had gone wrong this time.
I appreciate that people who provide services want to know how well they are doing. But their needs for feedback are getting to be pretty high maintenance.
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